Advent Title Agency’s Privacy Policy
Effective Date: 2-14-2024
Welcome to Advent Title Agency, headquartered at 547 Union Boulevard, Totowa, NJ 07512, and online at https://adventagents.com. As a leader in title insurance, real estate settlement, and escrow services, we are deeply committed to the privacy and security of your personal information. This comprehensive policy details our practices in collecting, using, storing, and safeguarding your data to provide you with superior service.
This privacy policy (the “Policy”) explains how Advent Title Agency, accessible from https://adventagents.com (“we,” “us,” “our,” or the “Website”), collects, uses, and safeguards the personal information of its users (“you” or “your”) in compliance with applicable laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Policy applies to all users who access our Website from the United States, or any other jurisdiction.
1. Types of Data Collected
We collect both personally identifiable information and non-personally identifiable information through your use of the Website. This includes:
- Personally Identifiable Information: Names, addresses, email addresses, telephone numbers, payment information, and any other personal data provided during service use, inquiries, or registration.
- Non-Personally Identifiable Information: Information about your visit, such as pages viewed, links clicked, and standard browser information like IP address, browser type, access times, and referring website addresses.
2. Purposes of Data Collection
We collect essential personal information such as names, email addresses, phone numbers, property addresses, birthdays, and marital status to enhance our services and your experience. This data facilitates processing title orders, client intake, and service inquiries, enabling personalized and efficient service. Your participation and data sharing enable us to tailor our services to meet your needs effectively.
The data we collect is used to provide and improve our services, for internal record-keeping, compliance with legal obligations, communication, and marketing in line with your preferences.
The data we collect is used for the following purposes:
- To provide our services and fulfill our contractual obligations.
- To improve our Website, services, and customer service.
- For internal record-keeping and billing.
- To comply with the law and protect our rights.
- To communicate with you, such as to send you updates or to respond to your inquiries.
- For marketing purposes, consistent with your choices.
3. Comments and User Interaction
Engaging with our site, such as leaving comments, involves collecting data shown in the comments form, your IP address, and browser user agent string to aid spam detection. An anonymized string from your email may be provided to the Gravatar service, subject to Gravatar’s Privacy Policy, to see if you are using it. Upon comment approval, your profile picture becomes visible publicly.
- By using the Website, you consent to the data practices described in this Policy.
- You have the right to access, rectify, erase, restrict, or object to the processing of your personal data. You also have the right to data portability and the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
- We process and store data for as long as is necessary to fulfill the purposes for which it is collected or to comply with legal obligations.
4. Media
An anonymized string from your email address may be used by the Gravatar service to see if you are using it. Following comment approval, your profile picture is publicly visible in the context of your comment. We caution against uploading images with embedded location data (EXIF GPS) to protect your privacy. Visitors to the website can download and extract any location data from images on the website.
5. Cookies and Embedded Content
Our website uses cookies to enhance user experience, including remembering your details for future comments and managing login and screen preferences. Articles on this site may include embedded content (e.g., videos, images, articles, etc.) from other websites, which behaves in the same manner as if the visitor has visited the other website.
6. Analytics and Tracking
In our commitment to continuously improve our website and services, we employ Google Analytics to monitor site engagement and understand user behavior. This tool helps us analyze website traffic and optimize user experience by collecting non-personally identifiable information such as IP addresses, browser types, and pages visited. We adhere to Google’s privacy standards and encourage you to review Google’s Privacy Policy for more information on their data practices. Your participation in Google Analytics is governed by your consent through our cookie consent banner, ensuring alignment with privacy regulations.
7. Third-Party Integrations
Articles on our site may include embedded content (e.g., videos, images, articles) from other websites. We also integrate services like the Google Maps API and Facebook Pixel to improve user experience and engagement, ensuring transparency and user consent for data sharing.
Other third-party affiliates we work with include paymints.io
8. Data Protection and Compliance
We are committed to protecting your data in line with GDPR and CCPA standards, employing technical and organizational measures to secure your information from unauthorized access, loss, or disclosure.
9. User Rights and Consent
You have extensive rights over your data, including access, correction, and deletion requests. User consent is obtained through clear mechanisms, with the option to manage or withdraw consent at any time. To exercise these rights, please contact us using the details provided below.
- Regarding personal data, you have the right to:
- a. Request access to your personal data.
- b. Request correction of the personal data that we hold about you.
- c. Request erasure of your personal data.
- d. Object to processing of your personal data.
- e. Request the restriction of processing of your personal data.
- f. Request the transfer of your personal data to another party.
10. Data Security Practices
We implement robust security measures, including SSL encryption, spam protection, CAPTCHA, malware protection, and regular security audits, to safeguard your information against unauthorized access and threats.
While we take reasonable steps to ensure the integrity and security of our network and systems but cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining this information.
11. Sharing Data with Third Parties
We do not nor shall we ever sell your personal data. We may share non-personally identifiable information with partners or use third-party services for operational purposes only, ensuring your information is handled responsibly.
- Sharing Data with Third Parties
- We do not sell, trade, or rent users’ personal identification information to others.
- We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
- We may use third-party service providers to help us operate our business and the Website or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes, provided you have given us your permission.
We employ automated spam detection services for visitor comments and are dedicated to handling your data with the utmost care, adhering to privacy regulations and industry standards.
Third-Party Services
Advent Title Agency partners with third-party vendors, including paymints.io and osconnects.com, to provide you with comprehensive real estate and title services. Our website features buttons that, when clicked, will redirect you to these partners’ external sites. Please be aware that your use of these services and any information you provide on their platforms are governed by their respective privacy policies. We encourage you to review these policies to understand how your data is collected, used, and protected by these third parties. Advent Title Agency is not responsible for the content or privacy practices of these external sites. Links to their respective privacy policies are included in this paragraph for your convenience.
12. Data Retention
We implement rigorous security measures like SSL encryption and regular security audits to protect your data. Personal information is securely stored on servers in the USA, with comments, metadata, and user profiles retained indefinitely, allowing users to manage their data.
We retain personal data for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, and maintain accurate internal records.
Your data may be shared under specific circumstances, such as with the Gravatar service or during password reset requests. We retain comments and their metadata indefinitely for follow-up comments, and user profile information is stored indefinitely and can be managed by the user at any time.
13. Policy Updates
This Policy may be revised occasionally. Substantial changes to our privacy practices will be communicated via email or by posting notice on our Website through use of push notifications. For privacy-related inquiries or data requests, please contact us at the information provided below.
14. Contact Information
For any privacy-related inquiries, please contact us at:
Advent Title Agency
547 Union Boulevard, Totowa, NJ 07512
973-826-0461
Conclusion
At Advent Title Agency, we are dedicated to maintaining the confidentiality and integrity of your personal information, adhering to the highest standards of privacy and data protection. Your trust in our services is of utmost importance, and we are committed to ensuring a secure and compliant environment for all our clients.
